MTN Announces Major Upgrade For Mobile Money Services

Accra, October 15, 2015 – MTN Ghana has announced it is upgrading its Mobile Money platform to enable greater stability and flexibility as well as robust services. The upgrade to the Ericsson Converged Wallet solution is in line with MTN’s renewed focus on creating a distinct customer experience for customers.

In order to complete the upgrade, the company has announced that Mobile Money services will be suspended from 5pm on Friday October 16, 2015 to Sunday October 18, 2015. All Mobile Money services will be restored by 6am on Monday October 19, 2015.

Head of MTN Mobile Money Commercial, Eli Hini said, “indeed it’s a new world and MTN is leading the delivery of a bold new digital world as promised. This upgrade will improve the way transactions are done and it will also reaffirm MTN’s commitment to innovation and customer satisfaction”.

“We regret that in order to achieve full implementation of the upgrade we will have to interrupt Mobile Money services temporarily. We are confident that the enhanced platform will ultimately make up for the inconvenience and we hope customers will bear with us”.

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